Help At Home Support

Our Help at Home support provides specialist care for people with dementia.

Our support workers are carefully chosen to be able to provide the specialist care that we offer.  They have been trained to understand dementia and its impact on families and carers. They undertake regular training and receive the support and supervision of experienced senior staff.  We also offer support to people with mental health issues, learning disabilities and those who are are frail and need care and support to continue living at home. 

We can help you with all of the following:

√  light cleaning duties ie. vacuuming, dishwashing, dusting
√  laundry
√  assistance with personal care
√  assistance with shopping
√  preparation of healthy meals and drinks
√  prompting some medications

√  enjoying interactive activities in the home

√   social calls to individuals living in residential homes

√  assistance in attending appointments
√  assistance in attending social events and activities
√  sitting service for carers

√  support after hospital discharge

The support workers spend time in getting to know their clients, understand their concerns and find ways to work with them.  What our clients and their families say about us and the support we offer:

“The carers are superb, particularly Support Worker X who is conscientious, caring and creative in the level of service she provides.”

“The information supplied is reassuring and makes me aware that the staff have had training.”

“The Community Support Worker was an excellent carer.  I believe this was because she came regularly and we were able to work together.”

If you would like to find out how we could support you or someone you love please call 01788 577825 .  You could alternatively visit our offices at 44 Regent Street, Rugby to discuss your needs or speak to our dementia information officer if you care for someone affected by dementia.  The information and advice is impartial and completely free. 

Visit our specialist dementia information website www.dementiawebwarwickshire.org.uk for ideas about your caring role, local support services and links to national organisations which can support too.  There is also an online shop which stocks useful clothing and gadgets which can help people living at home keep comfortable and safe.

A list of Warwickshire-wide domiciliary services is available at the bottom of this page.

Assistive Technology (Telecare)

What is assistive technology?

It provides support to people in their homes with the help of technology and community response services. It can offer reassurance at the touch of a button twenty four hours a day and 365 days a year.

A range of remote monitoring services and detectors alerts a monitoring centre to answer calls. An operator contacts you, a family member, a community response team or one of the emergency services. Detectors can be activated by smoke, floods, gas leaks, movement sensor. Some companies can also provide activity monitors and personal locators so that the carer can check to see if a person is visiting the bathroom or kitchen or if they are away from home. A telephone line and an electrical socket is all that is needed to have this system installed.

Contact for Warwickshire County Council further information on alarms for eldery people.

PHILLIS (Promoting Health and Independence through Low Level Integrated Support) is part of Warwickshire County Council.

It has been developed to act as a safety net for people over 50 who may have needs which aren’t critical or substantial, needs such as shopping, gardening services and home safety checks. The assessment with PHILLIS is free although there may be charges for some services. All people referred to the PHILLIS service get an automatic benefit check to ensure that they are receiving all the benefits to which they are entitled. These benefits could help towards paying for some services. For further information contact the PHILLIS Team on 01926 731142.

Live-In Carer

It may be an option to have a home care provider who lives with the person with dementia in their home. This can be a good alternative to going into a residential care home, as there is less disruption and can also provide some reassurance to family who may live some distance away. The United Kingdom Home Care Association can provide information about live-in carers.