What Our Clients Say

We listen carefully to our clients so that we can improve our services, their feedback is an essential way for us to assess what we do well and what we could do better. 

Here are some examples of how we have helped people to live at home and continue enjoying their hobbies and interests.

Client A who had a physical disability, expressed a keen interest in sailing so Guideposts arranged for him to visit Draycott Water reguarly.

Client B  has dementia and is a very independent person, however to begin with she could not even remember how to boil her kettle.  After two years of support she can now make her own meals, enjoys trips out to the park and her memory score at the clinic has risen.

Client C  has dementia.  Her family lives abroad for six months every year.  Whilst they are away, with Guideposts’ support, she is able to remain safely at home which is her choice.

Below are a few of the comments that our service has received.

“The service provide by Guideposts Trust remains excellent and, in my opinion, sets an example that others in the care industry should learn from.”

“The information supplied is reassuring and makes me aware that the staff have had training.”

“I am very grateful for this service as it allows my Dad to stay in his own home.”

“I would not be able to cope with my mother in my home without the support of the Support Workers, they are very kind and my mother looks forward to them coming, thank you to everyone.”

“The carers are superb, particularly Carer Support Worker X who is conscientious, caring and creative in the level of service she provides.”

“The Community Support Worker was an excellent carer. I believe this was because she came regularly and we were able to work together.”